1. What are cookies?

Cookies are small text files that the sites visited by users send to their terminals, where

they are stored before being re-transmitted to the same sites on the next visit. THE

cookies of the so-called "third parties" are instead set by a website other than that

that the user is visiting. This is because elements can be present on each site

(images, maps, sounds, specific links to web pages of other domains, etc.) that reside on

servers other than the visited site.


2. What are cookies for?

Cookies are used for different purposes: execution of computer authentication,

session monitoring, storage of information on specific configurations

regarding users accessing the server, storing preferences, etc.


3. What are "technical" cookies?

They are cookies that are used to make browsing or provide a requested service

user. They are not used for other purposes and are normally installed

directly from the website owner.

Without the use of these cookies, some operations could not be carried out either

they would be more complex and / or less secure, such as home banking activities

(display of the statement, bank transfers, bill payment, etc.), for which i

cookies, which allow you to maintain and maintain the user's identification in the context

session, are indispensable.


4. Are analytics cookies "technical" cookies?

No. The Guarantor (see provision of 8 May 2014) has specified that they can be

assimilated to technical cookies only if used for the purposes of site optimization directly

from the owner of the site itself, which can collect information in aggregate form on the

number of users and how they visit the site. Under these conditions, for cookies

analytics are the same rules, in terms of information and consent, provided for cookies



5. What are "profiling" cookies?

They are the cookies used to track user navigation on the network and create profiles on

his tastes, habits, choices, etc. With these cookies can be transmitted to the terminal

user's advertising messages in line with the preferences already expressed by the same

user in online navigation.


6. Is the user's consent required for the installation of cookies on his terminal?

It depends on the purposes for which cookies are used and, therefore, if they are "technical" cookies

or "profiling".

For the installation of technical cookies, users' consent is not required, while it is

necessary to provide information (article 13 of the Privacy Code). Profiling cookies, on the other hand,

they can be installed on the user's terminal only if this has expressed the

consent after being informed in a simplified manner.


7. How the site owner must provide the simplified information and request the

consent to the use of profiling cookies?

As established by the Guarantor in the provision indicated in question no. 4, the information goes

set on two levels.

When the user accesses a website (on the home page or on any other website

page), a banner containing an initial information must immediately appear

"short", the request for consent to the use of cookies and a link to access information

more "extended". On this page, the user can find more detailed information

information about cookies choose which specific cookies to authorize.


8. How should the banner be created?

The banner must be large enough to partially cover the content of the web page

the user is visiting. It must be able to be eliminated only by active intervention

of the user, ie by selecting an element contained in the page



9. What indications must the banner contain?

The banner must specify that the site uses profiling cookies, possibly also of

"third parties", which allow you to send advertising messages in line with your preferences


It must contain the link to the extended information and the indication that, through that link, is

You can refuse consent to the installation of any cookies.

It must be specified that if the user chooses to continue "skipping" the banner, he consents to the use

of cookies.


10. How the acquisition of consent made through can be documented

the use of the banner?

To keep track of the acquired consent, the site owner can make use of a specific one

technical cookie, a system that is not particularly invasive and which does not require a

further consent.

In the presence of such "documentation", it is not necessary that the short information be

re-proposed to the user's second visit on the site, without prejudice to the possibility for

the latter to deny consent and / or modify, at any time and in an easy manner,

their options, for example through access to the extended information, which must be

then linkable from each page of the site.


11. The online consent to the use of cookies can only be requested through the use of the banner?

No. The owners of the sites always have the possibility to resort to different modalities from that

identified by the Guarantor in the aforementioned provision, provided the methods chosen

submit all the validity requirements of the consent required by law.


12. The obligation to use the banner also weighs on the owners of sites that use only cookies


No. In this case, the site owner can inform users with the methods that

considers it more appropriate, for example, also through the inclusion of the related indications in the

privacy policy indicated on the site.


13. What should the "extended" information indicate?

It must contain all the elements required by law, analytically describe the

characteristics and purposes of cookies installed by the site and allow the user to

select / deselect individual cookies.

It must include the updated link to the information and consent forms of the third parties

with which the owner has entered into agreements for the installation of cookies through his own


Finally, it must recall the possibility for the user to express his options on the

cookies also through the settings of the browser used.


14. Who is required to provide information and to request consent for the use of cookies?

The owner of the website that installs profiling cookies.

For third-party cookies installed through the site, the obligations of disclosure and consent

burdens on the third parties, but the site owner, as a technical intermediary between these and the

users, is obliged to include updated links to information and information in the "extended" information sheet

consent forms of the third parties themselves.


15. The use of cookies must be notified to the Guarantor?

Profiling cookies, which usually persist over time, are subject to the obligation to

notification, while cookies that have different purposes and fall into the category of

technical cookies, must not be notified to the Guarantor.


16. When the measures prescribed by the Guarantor enter into force with the provision of 8

May 2014?

The Guarantor has foreseen a transitional period of one year starting from the publication of the

provision in the Official Gazette to allow interested parties to get in

rule. This period will end on 2 June 2015.

The user can block or limit the receipt of cookies through the options of his own


On Internet Explorer, click on the "Tools" item in the Menu Bar and then on

sub-item "Internet Options". Finally access the settings of the "Privacy" tab for

change your cookie preferences.

On Firefox, click on the "Tools" item in the Menu Bar and then on the sub-item

"Options". Finally access the settings of the "Privacy" item to change the

preferences relating to cookies.

On Chrome, type "chrome: // settings / content" in the address bar (without

quotes) and change the settings related to cookies as you wish.

On Safari, select "Preferences" and then select "Privacy". In the Block section

Cookies specify how Safari must accept cookies from websites.


If you use Safari on portable devices, such as iPhone and iPad, you need to act instead

this way: go to the item "settings" of the device and then find "Safari"

on the left menu. From here, under the heading "Privacy and security", it will be possible to manage the

options on cookies.

To disable cookies from external services it is necessary to act on their settings:

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